Terms of Service

1. Agreement to Terms

By accessing or using Design Dream's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

Design Dream is a subscription-based design and development service operated by Christopher Carter ("we," "us," or "our"). These Terms apply to all subscribers, visitors, and users of the Service.

2. Service Description

Design Dream provides unlimited design and development services on a subscription basis. Our services include but are not limited to:

• UI/UX design, branding, and mobile app design
• Web development (Next.js, React, Node.js)
• Mobile app development (React Native)
• AI-powered features and automations
• Project management via Linear

Work is delivered one task at a time with an average turnaround of 48 business hours per task. Larger projects are broken into multiple tasks delivered sequentially.

3. Subscription Terms

3.1 Subscription Plans

Our monthly subscription is billed at $4,495/month. The first 10 subscribers lock in this rate permanently. After the first 10 subscriptions, the price increases to $5,995/month for new subscribers.

3.2 Billing

Subscriptions are billed monthly in advance. Payment is due on the same day each month as your initial subscription date. All payments are processed securely through Stripe.

3.3 Active Subscription Required

You must maintain an active subscription to submit requests and receive work. If your subscription lapses due to payment failure, your access will be suspended until payment is received.

3.4 Pausing Subscription

You may pause your subscription at any time. While paused, you cannot submit new requests or receive work, but you retain access to previously completed work. Paused subscriptions do not accrue billing.

4. Service Limitations

4.1 One Task at a Time

To ensure quality and speed, we work on one task at a time per subscriber. You may have unlimited requests in your backlog and can prioritize them in any order.

4.2 Turnaround Time

Average turnaround is 48 business hours per task (Monday-Friday, 9am-5pm Central Time). Actual delivery time depends on task complexity. Complex projects are broken into smaller tasks, each delivered within 48 hours.

4.3 Revisions

Each task includes two rounds of revisions. Additional revisions beyond two rounds require a new request in the backlog.

4.4 Excluded Services

The following are not included in the Service:

• 3D modeling, animation, or video editing
• Physical product design or packaging
• Content writing, copywriting, or SEO services
• Server administration or infrastructure management
• White-label or resale of services to third parties
• Work for illegal, unethical, or harmful purposes

5. Intellectual Property

5.1 Ownership of Deliverables

Upon full payment, you own the final deliverables created specifically for you. This includes designs, code, and other work products. We retain no ownership rights to completed and paid work.

5.2 License to Tools and Frameworks

Work may incorporate third-party libraries, frameworks, and tools (e.g., React, Next.js, Tailwind CSS) subject to their respective open-source licenses. You receive all rights to use these in accordance with their licenses.

5.3 Portfolio Rights

We reserve the right to display completed work in our portfolio, case studies, and marketing materials unless you explicitly request confidentiality in writing.

5.4 Your Content

You retain ownership of all content, materials, and assets you provide to us. You grant us a license to use these materials solely for the purpose of providing the Service.

6. Cancellation and Refunds

6.1 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of the paid period.

6.2 Refund Policy

Due to the nature of our service, refunds are handled on a case-by-case basis. See our Refund Policy for details.

6.3 Termination by Us

We reserve the right to suspend or terminate your subscription if you violate these Terms, engage in abusive behavior, or use the Service for illegal purposes. In such cases, no refund will be provided for the remaining subscription period.

7. Confidentiality

We treat all client projects and information as confidential. We will not disclose your business information, project details, or proprietary data to third parties without your consent.

You agree to keep any proprietary processes, methods, or business information shared by Design Dream confidential.

8. Warranties and Disclaimers

8.1 Professional Standards

We strive to deliver high-quality work that meets professional standards. However, all work is provided "as is" without warranties of any kind, express or implied.

8.2 No Guarantee of Results

We do not guarantee specific business outcomes, conversion rates, traffic increases, or other results from using our deliverables. Success depends on many factors beyond our control.

8.3 Third-Party Services

We are not responsible for issues with third-party platforms, services, or APIs that may affect the functionality of delivered work (e.g., Stripe, Vercel, AWS).

9. Limitation of Liability

To the maximum extent permitted by law, Design Dream shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability to you for any claims arising from the Service is limited to the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold Design Dream harmless from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

11. Changes to Terms

We may update these Terms from time to time. We will notify subscribers of material changes via email at least 30 days before the changes take effect. Continued use of the Service after changes constitutes acceptance of the new Terms.

If you do not agree to the updated Terms, you may cancel your subscription before the changes take effect.

12. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Dallas County, Texas.

13. Contact Information

If you have questions about these Terms, please contact us:

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Design Dream regarding the Service.